Tool 01 · Decision hygiene

Decision Snapshot

A readable starting point for a decision that has been circling the business for too long.

Give one decision a useful shape.

Name the decision

Write the choice as a clear sentence, not a topic. “Should we change our onboarding offer this quarter?” gives a team something to respond to; “onboarding” does not.

Keep the context close

Capture only what someone needs to understand the moment. A short, honest frame is more valuable than a complete history.

  • What changed or prompted this now?
  • Who will feel the result first?
  • What would make the choice reversible?

Choose the next conversation

The point is not to force certainty. End with the smallest conversation that can improve the decision: a customer call, a team check-in, or a review of one piece of evidence.